Pet Fee & Policy Benchmark

PropertyOps PostPropertyOps Post

Cross-sector
Operator-first

Resources/Vendor Scorecard & Renewal Review Template

TemplateOperations

Vendor Scorecard & Renewal Review Template

Use a weighted, repeatable framework to evaluate vendor performance, renewal risk, total cost, resident impact, and strategic fit before a contract deadline forces the decision.

Direct download Last updated

Download PDF — 12 KB

Overview

Complete the scorecard 60–120 days before the renewal or termination deadline. Collect input from the business owner, frontline users, finance or procurement, technology or security where relevant, and any resident-experience owner. Support every score with evidence rather than impressions.

What’s inside

  • A weighted 10-category vendor scorecard with decision thresholds
  • A KPI review worksheet
  • A renewal due-diligence checklist
  • A one-page renewal decision memo for leadership approval

What it helps with

  • Score each vendor across 10 weighted categories, from business outcome and ROI to risk, compliance, and security
  • Get a default recommendation — Renew, Renew with conditions, Competitive bid, or Exit — from the weighted result
  • Track KPIs against contract SLAs with a ready-to-fill worksheet
  • Work through a renewal due-diligence checklist before the notice deadline passes

Details

  • AudienceOperations, procurement, regional leadership, technology, and asset-management teams
  • Time45–60 minutes per vendor
  • Last updated
  • FormatPDF
  • Made byEditorial

Related