Maintenance Response Is a Retention Strategy, Not a Work-Order Metric
Residents remember slow repairs at renewal time. Property managers need to measure maintenance service as a retention and revenue function, not just a closed-ticket count.
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Residents remember slow repairs at renewal time. Property managers need to measure maintenance service as a retention and revenue function, not just a closed-ticket count.
New Apartment List data shows U.S. vacancies slipping from their recent peak as rent declines narrow, signaling that the multifamily supply wave is beginning to be absorbed.